This guide explains the three ways you can transfer calls using your Polycom phone, the Pilot Voice portal, or through the Pilot Voice mobile app.
You have the option to call another extension directly from any of your Pilot Voice devices.
This article explains what call waiting is and how to use it on your Polycom phone or through the Pilot Voice softphone.
There are two ways to record calls with Pilot Voice—locally and through the cloud—this article outlines how to setup both.