Change the fax email address on a Pilot Voice fax account

    This article explains how to change the email address associated with a Pilot Voice fax account.

    Moving to a virtual fax platform means more flexibility for your growing business. As employee responsibilities change, or departments grow, you might want to change the email address associated with a Pilot fax account to a new user, or even an alias account (like info@). 

    To change the user’s email address on an account, follow these short steps.

    Changing the fax email address on an account 
    Step 1: Log in to the Pilot Fax portal. Your login name will be your email address. 

    Step 2: Click the Settings icon in the main navigation menu. Then look for the email address field. 

    Step 3: Select the Change Email button to enter and save a new address in the field. When you’re finished, click the Change button. 

    Step 4: Enter the validation code sent to your new fax email address and click continue. After the confirmation screen, you’ll also get a confirmation message to the new email address that was added.

    Phew, that was simple.

    Was this article helpful?

    Send feedback

    Can’t find what you’re looking for?

    Pilot’s local support team is here for you.

    Contact Support