For each Hosted Voice seat, Pilot provides one Polycom VVX250 handset, Polycom 302 ATA, or Fax Bridge. While we’re only able to troubleshoot hardware we’ve provided or sold, additional equipment is compatible with Pilot Voice via the provided ATA.
A full list of Pilot Voice features by name, along with explanations of how they work and what they’re used to do.
This short article explains what a hosted PBX service is and how it works. It also contains quick links to learn more about Pilot Voice and Pilot Voice features.
When you have a hosted PBX, the provider takes care of and operates your phone system and the technology you need to run that system.
Good news—most phone numbers can be ported from one carrier to another. Read on to learn how the process works.
This guide explains how to place an international call using Pilot Voice and the various per minute rates for all countries.
There are two kinds of user roles for Pilot Voice seats: Office Manager and Basic User. This article explains the main differences between the two roles.
A high-level overview of how to use Pilot Hosted Voice when you’re away from the office.