Latency is the the amount of time it takes for a set of packets to reach a selected destination and send confirmation of their arrival back to their transmission source.
This article explains how to use the lights on your ONT to determine what’s going on with your connection. It includes four possible scenarios and how to resolve each.
This guide covers the basics of internet speed tests, including how to run one and interpret the results or troubleshoot slow connections.
This article identifies the different ways power can affect an office’s internet service.
A technical dive into using Traceroute to troubleshoot your internet connection.